Terms of Service

1. Acceptance of Terms

By accessing and using the Shisha-Zone website and services, you accept and agree to be bound by the terms and provision of this agreement.

2. Products and Services

Shisha-Zone provides wholesale shisha products and related accessories to businesses including resorts, bars, nightclubs, and hotels throughout the Philippines.

• All products are intended for business/commercial use only
• Minimum order quantities may apply
• Product availability is subject to stock levels
• Prices are subject to change without notice

3. Ordering and Payment

Orders are processed through our WhatsApp-based system:

• Orders must be confirmed via WhatsApp
• Payment terms will be communicated during order confirmation
• We reserve the right to refuse or cancel orders
• All prices are in Philippine Pesos unless otherwise stated

4. Delivery and Shipping

We provide delivery services throughout the Philippines:

• Delivery times vary by location
• Shipping costs will be calculated based on order size and destination
• Risk of loss passes to buyer upon delivery

5. Returns and Refunds

Due to the nature of our products, returns are only accepted for damaged or defective items. Please contact us within 48 hours of delivery for any issues.

6. Limitation of Liability

Shisha-Zone shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our products or services.

7. Contact Information

For questions about these Terms of Service, contact us at:
Email: legal@shisha-zone.com
WhatsApp: +63 917 564 6675